Order Processing

Orders are processed after payment confirmation and are dispatched once they pass our standard quality checks. Processing times may vary based on product availability, customization, and order volume.

Delivery Estimates

Delivery estimates are displayed at checkout or shared after dispatch. They are estimates only and may change due to the delivery destination, courier operations, or circumstances outside our control.

Business Days

Business days exclude Sundays, public holidays, and any dates on which our shipping partners are not operating. Orders placed outside business hours are processed on the next business day.

Shipping Coverage

• We ship to serviceable addresses through our approved courier partners.
• Availability, delivery time, and charges depend on the destination and courier serviceability.

Shipping Charges

• Applicable shipping charges, if any, are shown during checkout before payment is made.
• Any duties, taxes, or destination-specific charges not included at checkout are the customer’s responsibility.

Tracking and Delivery

Tracking details are shared when they are provided by the courier. Please ensure that the delivery address and contact information submitted with your order are accurate and that someone is available to receive the shipment.

Delays and Support

• Courier delays may occur because of weather, public holidays, strikes, remote-area serviceability, or other events outside our control.
• If you need help with a delayed or missing shipment, contact KSHIGLO with your order number so that we can assist you.

Contact Us

For questions about this Shipping Policy, please contact KSHIGLO at kshiglo@gmail.com or 8309142255.